Contact information

Contact Information

We’re here to help with any questions about your order, products, or general enquiries.

Customer Support

For all enquiries, please contact us via email and we will respond as soon as possible.

Email: hello@alchemeaesthetics.com.au

Response Time

We aim to respond to all enquiries within 1–2 business days.

Order Enquiries

If you are contacting us about an order, please include your order number and a brief description of your enquiry so we can assist you as quickly as possible.

Business Hours

Customer support is available Monday – Friday during standard Australian business hours, excluding public holidays.

Location

Our business operates online within Australia, and we currently ship Australia-wide only.